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EOS Rebel T3i Black Screen, but camera still shoots - Help!

CassioSiquara
Contributor

I have a Canon Rebel T3i and one day it was working fine, but in the very next day BAM the lcd just stoped working and now just show me a black screen.

 

I searched all the internet trying some way to fix my screen, but none of them worked. Below some information about what I found on the internet and have tried.

 

> My LCD it's working fine, the light inside LCD turn on, but just don't show any image, even the menu, info and other stuff. Just a awful black screen. And if I press the Disp. button I can see the screen turn off because the LCD light turn off. And, even more strange, if I try to upgrade the firmware, the screen works again for a few seconds when show up the Loading screen (moments before appears the list of files to upgrade the firmware, but I can't see the list, I just can see the Loading screen)

 

> Verify the "display off sensor". My Rebel T3i just don't have this kind of sensor, I know how this sensor's looks like ( http://www.manualslib.com/manual/454362/Canon-Eos-Rebel-Sl1-18-55mm-Is-Stm-Kit.html?page=15#manual ) and I can affirm that my camera doesn't have this thing. (Anyway I have removed the rubber and plastic outer viewfinder fitting from the camera and cleaned the area around the viewfinder and doesn't worked)

 

> Upgrade Firmware. I read about fix this problem upgrading the firmware, even without menu image I got it. But still not working. After upgrading the firmware I confirmed the firmware version using EOS Utility in my computer.

 

> My camera still working perfectly, I mean almost perfectly. I can shoot normaly, and I can do all the others things using the EOS Utility.

> I bought a new original lcd, but shows up the same problems.

> I thought some kind of lcd data cable was broken, but as I said, when I try to upgrade the firmware I can see the loading screen perfectly.


So, I'm desesperated here. Do not know what to try now. Please help me.

 

21 REPLIES 21

kvbarkley
VIP
VIP

Have you tried the Info button?

Have you tried hooking up an external monitor/TV via HDMI?

Yes, I have. 

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