04-16-2021 09:51 PM - edited 04-20-2021 05:24 PM
When the power dial is set to "off" the camera powers "on" by itself and flickers "on" and "off" until the battery dies. I tried updating the firmware and removing all accessories, however the issue still persists.
04/20/2021 UPDATE (for Canon techs):
- The issue is present with / without the accessories (i.e. lens) attached.
- Tried removing the battery for a few days, and putting it back in. Issue still persists.
- If you insert the battery back in (with the SD card), it starts flickering again. Likewise, if you press the shutter button, it turns ON even though the dial is OFF.
- I've tried hard resetting to factory defaults. Didn't solve the problem.
- Updated firmware, still not solved.
* Will be sending it in for repair. Thank you to everyone who responded.
Video #1:
Video #2:
04-20-2021 03:56 PM
Sorry, sounds lke it's time to send it back to Canon USA for an exorcism.
04-17-2023 01:11 PM
Hi I am having this same problem. How did you resolve the problem? Or what was the outcome?
04-20-2021 03:59 PM
04-20-2021 04:11 PM
04-20-2021 04:19 PM
05-29-2021 10:34 PM
I am not 100% certain yet, but I think this may be a symptom of the LP-E17 battery starting to die. I had exactly the problem descibed. I tried everything, changing firmware, changing lenses, reseting the camera (YUCK!) formatting and changing the SD card, nothing helped. I swaped to my second battery, and everythig was MUCH worse! I got a new battery today, charged it, and so far (about 1/2 hr) I have not had any sign of the camera switching on by itself! Now it could also be that there has not been a battery in the camera for 24 hrs too, and something got rest, but as of now, my RP is functioning as expected again. Hope this helps.
06-09-2021 04:25 PM
Well, the new battery solution didn't last. The camera still turns itself back on with the new battery, so this is not the problem.
06-09-2021 05:57 PM
@AndrewRJones wrote:Well, the new battery solution didn't last. The camera still turns itself back on with the new battery, so this is not the problem.
Did you ever go into the Wireless menus and make sure that they were disabled?
When your camera turns itself ON, in what position is the power switch? A camera is not OFF, until you switch it OFF.
06-10-2021 05:23 PM
WiFi and Bluetooth are definitely both disabled, and the camera on/off switch is off. The camera will switch off as normal, including the sensor cleaning. Then it sometimes takes several minutes, but the camera then turns on with the switch still in the off position. After that the behavious is erratic. The only way to switch it off is to remove the battery.
06-17-2021 06:39 PM
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