EOS R8 - Freezing after recording 1-2 seconds, firmware update made lcd screen glitch

[raulito]

After years working perfectly, my camera suddenly gave glitches and froze when recording after 1-2 seconds.
I updated the firmware in hopes to fix the problem but now the lcd screen appears glitched even when not recording.
I bought this camera when it was released, and I have take extreme care of it, never dropped, and never got water on it. 
I am pretty disappointed that Canon does not want to be responsible for what clearly is a factory defect that has affected a lot of R8 and more R cameras. 
But if someone in the community have the knowledge to fix the issue I´ll deeply appreciate it. 
Even thought the visor and hdmi out work properly, whenever I try to record, the camera freezes again, and after half pressing the shutter button a couple times, it reboots. But can not be used for anything really. I was hoping to film a shortfilm with this camera but is literally impossible. I want to bring visibility to this problem, and clarify that I am from Mexico, Puebla. 

[raulito]

It works through HDMI but the glitch after recording a few seconds comes again, with hdmi or the viewfinder, is impossible to record!

[raulito]

It is really sad, and totally destroys my confidence in R line cameras, specially since the glitch happen from nowhere, and with just a few years of casual use. I loved the specs of the r8, and the rf lenses, but even if i get to repair it I don't know if I can trust it again.

[LeeP]

I also have an R100 and it operates flawlessly. The "trust" issue is one I share with you vis a vis the R8. With luck this will be resolved positively.

[shadowsports]

@raulito 

Will the camera turn on and sit idle without the LCD screen malfunctioning?

Have you tested with a different freshly formatted full size memory card in the camera?

I didn't see any mention of this in the thread.

[ebiggs1]

""never do a FW update on a malfunctioning camera"

*Unless* the firmware update specifically says that it addresses the issue. After all, that is often what firmware updates are *for*."

There is a huge difference between a malfunctioning camera and a FW update to camera ability (languages) or new lenses, features, etc. It surprises me that you do not realize that.

[ebiggs1]

*Unless* the firmware update specifically says that it addresses the issue. After all, that is often what firmware updates are *for*."

There is a huge difference between a malfunctioning camera and a FW update to camera ability (languages) or new lenses, features, etc. It surprises me that you do not realize that.

[ebiggs1]

"^^THIS^^"

Not just bad advice THIS time but horrible advice.

[LeeP]

Say what??

[raulito]

The camera turns on and the lcd dims when idle, but even with the viewfinder, after recording a couple seconds the glitch stop the record and crashes the camera. Yes I´ve tested multiple cards no luck.

[shadowsports]

Roger on that.  It's either going to be the LCD or the main board, probably the LCD <<<<