EOS R6 touchscreen not working, focus point stuck at top right

[kadarajesh]

sometime my conon R6 touch is not working  and its  focus point going rest on top right corner. .after this problem

i reset my camera and i updated camera firmware ,but the problem is exist .

can you give me  right solution 

[deebatman316]

Is the lock switch on. If on it disables the touch screen. If set to do so in the camera menu.