EOS R6 error 20

[gezervaz]

Hello I have a 3-year-old Canon R6 it has been well taken care of. Lately, when the camera has been left untouched for a couple of hours it prompts a message with error 20. When I press the shutter it goes away, if I shut down and turn on the camera the error doesn't show back. It only appears if the camera has not been turned on in a while. I use only first-party batteries. Also, I use L series RF lenses. 2 128gb SanDisk Extreme Pro. And the camera rests on a dry cabinet. 

Aside from leaving the camera unattended, I can't recreate the conditions of the error, and since it only happens the first time I turn it on it didn't gave me the chance to read what the error was. Tested put 4 different Canon LP-E6NH including its original battery but no message was displayed. Tested all shooting modes, shutter modes and dial mode but no error arose. 

Is that a precursor to a shutter issue that would end with its replacement or I should brush it up to software and maybe ignore it until it becomes a persistent problem?

[wq9nsc]

You could check the firmware update history on Canon's support site to see whether this is a known "glitch" that was corrected via a firmware update. 

It probably isn't firmware related and I would choose a time when you don't need your camera for a couple of weeks and arrange for Canon to repair it before this turns into a hard failure at an inopportune time.

Rodger

[paultee]

I just had the same situation and can't replicate it on a camera that's very far from its expected lifespan requiring shutter attention from normal use. Did the issue come back? Did you send it in or was it a passing bug?

[gezervaz]

Hello, 

The issue comes back every time I turn on the camera the first time of the day. After that, everything runs normal. Even when turning it on and off, it boots normally. Since everything I found is that is a "shutter" malfunction, I decided to live with it and when the time came I would replace the shutter. I believe if I send the camera to Canon right now that's probably their solution so, if it can continue to make me money I'll just milk it as long as I can. 

PS: I do this because the R6 has become my backup camera or my third camera, in addition to my R5 and R8. Also, if the problem was showing every time I turn on the camera, I would have sent it to Canon.