11-21-2022 04:31 PM - last edited on 11-23-2022 09:55 AM by Danny
Hi community, I have set the upload options to upload only jpg to image.Canon. Firmware 1.6.0: RAWs are also being uploaded although options set to upload JPG only. Any suggestions, experience.
11-22-2022 09:09 AM
Hi, weliasch!
So that the Community can help you better, we need to know exactly which Canon camera model you're using. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
11-22-2022 09:16 AM
Hi, sorry forgot to mention-it’s the EOS R6 on the European market.
11-23-2022 05:16 PM
Hello weliasch,
When using the image.canon web service to upload images, it only provides the options of stills only or still+movies. It doesn't separate the still formats one from another. When you just transfer directly to a smartphone, for example, you can separate the two formats.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
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