EOS R6 Hot shoe coming loose after 18 months. Canon Please Help!!!!!!

[jonathyny]

Hi Canon Community, 

I own a canon r6. I love it. Durning my photoshoot today, my flashes were misfiring. I noticed my hot shoe was loose. I started to look up solutions and found that this is a on going problem with some canon dslr cameras. I also found that in the R line they have changed the design which renders the users unable to easily fix the issue. Without a hot shoe, I won't be able to fully use the camera. I reach out to tech support. They refuse to acknowledge that this is a problem with the R6 and R5. This cost $400 dollars to fix. What guarantee do I have that this wont happen again in another 18 months. These are suppose to be top of the line cameras for Canon. Canon please acknowledge that this is a problem. Please come up with an alternative solution to your clients having to spend $400 every year to use a basic function of the camera. 

-Jonathyn

[ctitanic]

Hi Jonathyn

I feel your pain. I constantly thinking about this scenario and it scares me because paying $400 dollars for such repair is unimaginable and at the same time unavoidable if you want to fix and keep your camera.

I do not use flash that much so I hope that my camera never get to this point where the hot shoe needs to be fixed.

Probably a better or any other solution is to sell the camera and buy another one with the money you get from your R6.

I wonder, how much do you use your camera with a flash?

[Adelyna1]

Thank you! So I was able to find cold shoe adapters no problem, but I notice you have two cold shoes happening here. I’m having trouble looking for the bottom one, I circled it for you. Do you happen to remember the exact name? Been trying to look for it since last night, having trouble finding it. Thank you so much! 

 

 

[jiaweihsu]

The Smallrig bracket doesn't come with a cold shoe, so I had to add this angled adapter with cold shoe (flat bottom) so the actual cold shoe the flash sits on is further away from the camera top, leaving just enough space for the trigger. The angled adapter is also a Smallrig brand, but I can't remember where I got it, most likely B&H or Amazon. I have attached 2 close ups for you to see.

[jkahn923]

Wrong! I got mine repaired through canon and it happened again after 12 months. I did it myself and fixed both my R5 and R6 using locktite. Canon didn’t even bother using any thread glue during repair and even stripped one of the hot shoe screws, which I discovered by fixing on my own. Shame on them. There should be a major recall on this. It’s happening to literally every r5/r6 canon owners who use a lot of on camera flash for dancing and events 

[jkahn923]

Flash bracket? What is this 1990? It’s not happening to Sony or Nikon. It’s a design flaw from canon