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EOS R5 serial number already in use, can't register

magnuspater
Apprentice

hi,

 

just bought an r5 from canon loyalty program and am trying to register it.  serial number already in use message.  help!

1 REPLY 1

Tiffany
Moderator
Moderator

Hi Magnuspater,

Please contact camera support to help with correcting serial number registration issue. You can reach them at: 1-800-652-2666.

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