Hello. I bought a new Canon EOS R5 C camera in November 2024 and wanted to update the firmware to v1.0.9.1. When I go into the Menu system setup, Firmware comes up in the list, but there is no information about the firmware already in the camera. Then, when I select Firmware, a list comes up that is all gray - everything is disabled. At the top, it says Camera 1.0.6.1, but it is disabled. I had the camera turned on video when I was doing this. Would anyone be able to help me?
