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EOS M6 Mark II less than one year, screen glitches then goes black

RahmatM
Apprentice

IMG_6811.jpeg

We have tried the following:

 

1, removing battery and SD card overnight

2. cleaning between the shutter button and camera body

anyone else have this issue and what did you do to fix it? Thanks. 

1 ACCEPTED SOLUTION

rs-eos
Elite

Looks like a hardware failure.  Since it's less than one year old, it should still be under warranty, so contact Canon and schedule a repair.  If you're registered the product, go to your account and start a repair from there.

--
Ricky

Camera: EOS 5D IV, EF 50mm f/1.2L, EF 135mm f/2L
Lighting: Profoto Lights & Modifiers

View solution in original post

2 REPLIES 2

rs-eos
Elite

Looks like a hardware failure.  Since it's less than one year old, it should still be under warranty, so contact Canon and schedule a repair.  If you're registered the product, go to your account and start a repair from there.

--
Ricky

Camera: EOS 5D IV, EF 50mm f/1.2L, EF 135mm f/2L
Lighting: Profoto Lights & Modifiers

Thank you 

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