05-06-2014 07:02 AM
05-06-2014 01:43 PM
Sorry, it is difficult to understand your post, so I'm not sure exactly what you're asking. I assume that you're using an online translator. You may have to ask your questions again.
Er 01, as I think you know, means that the camera is not communicating with the lens. Does it do this for both your lenses?
You said the the LCD was black. Is the camera on (does the top LCD work, or can you see the display in the viewfinder)? If so, did you push the "Info" button? If none of the camera turns on it might be something as simple as the battery case is partly open (the camera will not turn on if the battery case isn't closed).
05-06-2014 04:15 PM
Thank You for your answer. My problem occur just after I pull out USB cable from EOS and persists for a few hours. I mean LCD at the top and in the viewfinder works fine but every buttons exept the Q button, menu and info button turns off LCD screen. Sometimes Er 01 is shown . I mean it doesnt appears constantly inspite of lens contacts are clean.
File transfer goes without problems, remote shooting too and EOS Utillity works fine but after disconecting camera from PC problem occur. I do not know what do I wrong. Is there something wrong with PC, router setings or can it be body or lens failure.
05-06-2014 05:31 PM
Weird, never heard of that. It certainly isn't normal behavior. If you take the battery out and put it back in I assume it works normal? Are you using Windows, and if so do you use the button to "Safely remove USB" before physically removing it? I never use it myself, but maybe your system requires it.
05-06-2014 06:23 PM
Hi. I use Win7 and there is no " safe remove USB" icon so i turn off camera first and then disconnect cable. As far battery is concerned taking it out and puting back does not resolvs problem. Camera starts work properly after few hours.
05-06-2014 06:29 PM
Do You think that such a problem can cause old lens? I mean EF 24-85 bought in 2004 which worked fine with analog cameras.
05-06-2014 07:07 PM
@and2maz wrote:Hi. I use Win7 and there is no " safe remove USB" icon so i turn off camera first and then disconnect cable.
You don't have one of these:
05-06-2014 07:09 PM
@and2maz wrote:As far battery is concerned taking it out and puting back does not resolvs problem. Camera starts work properly after few hours.
That makes me think it is a camera issue. There are no normal malfunctions that need to sit for a few hours to fix themselves. Taking a battery out and putting it back in should reset any electrical issues.
05-07-2014 03:14 AM
I think it is entirely possible that you have a defective or possibly counterfeit battery. The sort of issues you mention are frequently associated with intermittent or incomplete communication between the battery and the camera.
Of course, I could be wrong...
Good luck.
05-01-2016 09:58 AM
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.