12-26-2017 07:07 PM - edited 12-27-2017 10:32 AM
Hi,
I replaced my old vista computer with windows 10 home 64-bit today. I usually use my camera for photo shooting with Adobe light room. So, communication is set Print/PTP on camera.
The issue is, windows 10 does detect my camera but driver looks not installed properly. I can confirm this under Device Manager.
When I change communication setting from Print/PTP to PC connection, I can see my camera icon under My Computer and camera looks installed properly on Device Manager too.
Please advise me.
Thank you,
David
12-27-2017 12:19 AM
I hate having to act like the I.T. Guy to make computer and camera work together. Avoid the problem by getting a card reader and pull the card out of the camera to upload pictures. Saves the camera battery too. Simple simple.
12-27-2017 12:31 AM
e4Hats wrote:Hi,
I replaced my old vista computer with windows 10 home 64-bit today. I usually use my camera for photo shooting with Adobe light room. So, communication is set PC connection on camera.
The issue is, windows 10 does detect my camera but driver looks not installed properly. I can confirm this under Device Manager.
When I change communication setting from PC connection to Print/PTP, I can see my camera under My Computer. The camera looks installed properly on Device Manager too.
Please advise me.
Thank you,
David
Leave the camera set to Print/PTP; that's the protocol that all modern operating systems use. The other setting is effectively obsolete, and recent cameras models don't even have the option. (I assume that yours is the old, original 5D; when it was built, the protocol issue hadn't been settled yet.)
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.