Digital Photo Professional: Blue buffering spinning wheel and a flashing white cursor arrow

[Dick_Davis]

I've been having a long-time ... 10 months?... issue with Version 4.18.10. Opening DPP up I get a combination of a blue buffering spinning wheel and a flashing white cursor arrow. This goes on for 4? minutes. I have to wait until it stops before I can begin editing. This will also appear during editing. Technical support has been ... unfortunately ... less than supportive. I just discovered the newer Ver4.19.10 version. I'm wondering if anyone has had this similar issue. Let's see what happens with the newer version. I've had a Canon camera for 60+ years and would be disappointed if I had to switch.  

[March411]

Are you running a Windows or Mac operating system.

I am currently running V4.19.10 on a Win 11 machine and it runs pretty smoothly stand alone. If I have PS and Topaz running I lose some speed, but then they are are slow.

[justadude]

I'm running DPP 4.18.1 on a newer Mac.  It can be the only program open, and it is sluggish.  On the other hand I can open Photoshop, Lightroom, SilverFast 9 (for film scans), Apple Music, and a browser all at the same time, and they all are lightning fast.  I'm not sure what it is about that program, but some of us find it slooooow, which is too bad because other than that, it's a good program.

[shadowsports]

Greetings,

60+years?  As in Canonflex R2000.

What camera are you shooting with now?

Can you provide your system specs?  Brand, and  model of your computer, processor speed, OS and the amount of installed memory, etc.  

I would suggest uninstalling your current version of DPP, restarting and installing a fresh copy of DPP v4.19.10.

Let us know how it goes.

[Tronhard]

Hi and welcome to the forum:
The value of a camera system is not, to me, dependent on the performance of one element alone, particularly the free post-production software.  I am surprised that you would consider walking away from a brand you have used, assumedly for most of your life, on that basis alone.  

The performance of software is dependent on the system it is running on: the type of computer: e.g. Mac, PC or Linux, the processor(s), RAM, hard disc and the configuration of cache memory.   None of which we know and yet that detail is significant.

Inevitably, as applications become more capable, they also become more complex, requiring more system resources.  So, it is important to be cognizant of the minimum system requirements for the version of the program you are using.