Canon T6 Rebel & 18-55 Lens will not focus or take pics. Help!

[JABrazer]

I am not sure if its the lens or camera or both. Its very blurry and will not take pics. I have tried everything I can think of. HELP! The camera is only 2 days old!!!

[JABrazer]

[diverhank]

Please try this...

Take a look at the lens.  There should be a switch labeled AF/ MF.  Make sure the switch is set to AF.  When the camera won't focus or take pictures, it's usually because the lens is set to MF - manual focus.

[JABrazer]

It is set to aF

[jrhoffman75]

Did it ever work?  Did anyone play with settings?

Go into menu and clear all camera settings. Then switch to green A+ and try. 

[JABrazer]

It worked on day 1. Then the next day it didn't.
Is there a specific button to clear them because I've looked all through menu

[jrhoffman75]

Switch to P mode and look under yellow wrench 4. 

[JABrazer]

Cleared. Didn't fix it. Any other suggestions?

[jrhoffman75]

No. If you are close to where you purchased go back for exchange maybe. 

You could call Canon at 1-800-OK-CANON.

[JABrazer]

Do you think it's the lens or the camera?