02-19-2017 03:26 AM
Hello everyone. I am having troubles with my Rebel t6i. He crashes and doesn't work anymore. Even when i want to turn the camera off, it stays on and I get to see a circkle that says "recording, remaining images:1" Even when I wait for 20 minutes it will keep saying that. I have to take the battery out and then it will stop. Still can't take pictures. The camera is 3 months old . Bought it on Amazon, international version , no guaranty.I have brought the camera to a licenst repairshop, they couldn't find anything wrong with it.. 3 weeks later it doesn't work anymore.. same problem.. What do I do?? Thank you in advance. Nicky
02-19-2017 08:37 AM
02-19-2017 08:46 AM
@NicoleNicky wrote:
Well, when I take a pic it focuses as it should. When I take the pic the display stays black and doesn't show a thing. the red light on the right side stays on.. the one that blinks when you put the camera on or put in a new card. then when I try to turn the camera off, a circle appears on the display that says " recording... remaining images 1. it will not turn off unless I open the batteryholder cover.
The camera may not be fully reset. The camera has shooting modes where it collects multiple images, and combines them into a single final image. Go through the menus, and disable anything that says "HDR" or multiple exposure.
What shooting mode is the camera in? Use the green <A> mode, for now. This mode should disable all of the more exotic features and functionality in the camera body.
02-19-2017 09:17 AM
02-19-2017 09:25 AM
@NicoleNicky wrote:
Ok, now I did it again. I tried to format the card, there is 160KB in use.. even the low level format. it stays on 160 KB used. I put the camera in auto (green mode) and when I take a pic it says "busy" and that's it.. when I turn the camera off it always says "recording..
Seeing a small amount of memory "in use" on a memory card is normal. Some space is used to keep track of folder names, file names, and where the data associated with a given file name is physically stored.
Okay. If you have gone through the menus and reset the camera [you should have had to do it in at least two places, BTW] then your camera is malfunctioning and in need of repair. Sorry, I do not know what else to tell you to do.
02-19-2017 09:44 AM
02-19-2017 11:11 AM
Are these full size SD cards or micro-SD with an adapter? Canon cameras don't like the adapter.
02-19-2017 01:59 PM
03-09-2017 06:06 PM
Try to look in the card slot and see if anything is amiss. Compare to your other cameras.
03-10-2017 04:24 AM
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.