Showing results for 
Show  only  | Search instead for 
Did you mean: 

Canon Rebel XS not recognized as device anymore


Hi Everyone,

I am new to the forum. I am at my wits end trying to solve this delimma, but maybe joining this forum will be something positive to come out of this whole experience.


I purchased the Rebel XS package with two standard lenses from Sams about 3-4 years ago. I own Adobe Photoshop Elements and both it and the Canon EOS uploader open when I connect via usb to my pc.


So recently, I stay up late in the very cold weather (in AL) and take some shots of Jupiter using my tripod. I saw online to take pic of Jupiter I should set camera to RAW. I did so, even tho I don't think elements 5 can handle raw images. I forgot to put my camera in a baggy and let it gradually warm up inside since it was so cold outdoors- but I've been outdoors in the cold before.


I go to upload what i think might be a pretty cool shot of Jupiter and I can't do it. Then I notice I have used up almost 100% of my harddrive. Here is where I think I may have messed up and need advice on how to fix this. To make room on my harddrive, I cut and pasted the entire My Pictures folder to an external harddrive device.


So I've since made such a mess of things, that I copied my pics and documents to various external storage. I have a pc that is capable of installing XP or Windows 7. I had been using XP bc I was a contractor who needed my software I'd purchased to work and it wouldn't run on 7. Out of work, I decided to upgrade to Windows 7. I put all the required disks that came with PC and erased my harddrive. I reinstalled the Canon Software and Photoshop Elements 5. I still can't get pc to recognize my camera. I think somewhere along the way I clicked something that made it think I wanted to go wireless. I can't figure out how to undo that. I am also suspicious that me doing that could have caused the issue this time bc I had some sort of error message that mentioned wireless. I do not recall the exact message.


My husband says we are too broke to call the GeekSquad. Boohoo. It's maddening bc I have pictures of items I wish to sell on ebay and can't do so. I also have a babybook to make. Any help would be so appreciated!!


I'm glad to have found this forum. I have other questions for later as well- after I figure out this issue.



11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
10/14/2022: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
09/19/2022: New firmware version is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!