01-03-2026 08:05 AM
01-03-2026 08:11 AM
This post seems a bit odd with no text in the message and a question about a Canon phone. Canon doesn't make phones.
01-03-2026 11:17 AM
Greetings!
Where did you purchase the camera from?
How about posting a pic of the bottom of the camera for us?
Did your purchase come with a warranty card?
I'm not sure sitting on it for months was a good idea.
Any recourse is going to have to be through the place of purchase. Wishing you good luck.
~Rick
Bay Area - CA
~R5 C (1.1.2.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 10 ~CarePaks Are Worth It
01-03-2026 11:48 AM
The serial number is in all the images you take. You may need DPP to see it.
it might also be available via the menus.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.