05-28-2017 02:47 AM
This has been an ongoing and random problem. I contacted Canon last year and they suggested I reset to default settings which I did however the problem persists. I have tried different SD cards & different settings and there doesn't seem any one thing which causes the problem. After "Googling" it does seem that it is reasonably common amongst Canon cameras which is very frustrating. I did take the camera to my local Camera House and they advised that if they sent the camera away it could possibly cost several hundred dollars!
05-28-2017 06:17 AM
What capacity and type of memory card are you using? Did you format the memory card in the camera?
05-28-2017 06:43 AM
I have tried several different types of cards and no, I haven't formatted the card in the camera.
05-28-2017 07:13 AM
@Veronica wrote:I have tried several different types of cards and no, I haven't formatted the card in the camera.
Okay. That's a potential problem.
Rule #1, never use micro-SD cards with those adapters. The adapters are terribly unreliable. Only use micro-SD cards in devices that use them directly, without any adapter.
Rule #2, always format any new memory card in the camera. As a general rule, new cards are NOT pre-formatted. Any formatting that may seem to be on the card is residue from production testing, and needs to be completely erased.
05-30-2017 05:58 AM
Thanks for your suggestion. I will reformat the cards on the weekend and let you know how it goes.
06-05-2017 05:34 AM
I have reformatted the card in the camera and so far so good. Unfortunately the problem was always random so I am not completely sure that the problem has been rectified yet but I'm hopeful.
06-23-2017 11:03 PM
I formatted the SD card and only really got to use my camera consistently last weekend. Unfortunately I still have an ongoing problem!
06-24-2017 06:39 AM
@Veronica wrote:I formatted the SD card and only really got to use my camera consistently last weekend. Unfortunately I still have an ongoing problem!
There are some "noise reduction" settings that can cause symptoms of your issue. The "High ISO" and "Long Exposure" noise reduction settings can slow the camera down. Also, taking a long series of shots in continuous shooting mode can fill the camera buffer, requiring it to take a timeout and write to disk.
You can disable the noise reduction settings in Creative shooting modes, but you cannot in Basic shooting modes.
You may try resetting the camera back to factory defaults. You might try a new memory card. I recommend the full size, Lexar or Sandisk SD cards, that are 32GB, or smaller. Having a spare card can never hurt.
06-24-2017 10:05 PM
Thanks for your suggestion. I don't do continuous shooting so this is definitely not causing the problem. I think I will reset to factory settings again although I did do this last year before embarking on a trip to Africa. The majority of the time it was fine whilst over there however as you can imagine, it is VERY frustrating when you are ready to take an interesting shot and it locks up and shows "busy". I have tried several different cards and the current one is SanDisk 16GB.
06-24-2017 10:00 PM
I have tried several cards however the current one is SanDisk 16GB and yes, I did format the card in the camera.
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