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Canon 1200 dead while taking picture

Andreeaamarande
Apprentice
Hi everybody! I have a 1 year old canon 1200d , always worked perfectly since the other day while taking a picture. Suddenly the image through the lens blurred and then everything was black. Now i can't taking pictures at all, even if i press the bottom (ofcourse without seeing nothing cause everything is black except the menu)
another problem is the battery , is not working properly even if i charge it completely and sometimes the camera doesn't switch on or off..

3 REPLIES 3

Waddizzle
Legend
Legend

I would advise that you contact the nearest Canon Support facility.  

 

You seen to be from outside of the United States market, which is where this web site serves.  So, I do not know where your nearest Canon facility is located.

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"The right mouse button is your friend."

Andreeaamarande
Apprentice
Okay now i can see through the lens but i can't shoot because of error 20. There's a way to fix it?


@Andreeaamarande wrote:
Okay now i can see through the lens but i can't shoot because of error 20. There's a way to fix it?

You should let Canon take a look at the camera.  Error 20 is consistent with a mechanical failure.

 

http://www.learn.usa.canon.com/resources/articles/2012/eos_error_msgs.shtml

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"The right mouse button is your friend."
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