11-24-2017 06:33 AM
11-24-2017 08:30 AM
I would advise that you contact the nearest Canon Support facility.
You seen to be from outside of the United States market, which is where this web site serves. So, I do not know where your nearest Canon facility is located.
11-25-2017 11:42 AM
11-25-2017 11:52 AM
@Andreeaamarande wrote:
Okay now i can see through the lens but i can't shoot because of error 20. There's a way to fix it?
You should let Canon take a look at the camera. Error 20 is consistent with a mechanical failure.
http://www.learn.usa.canon.com/resources/articles/2012/eos_error_msgs.shtml
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
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