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Cannon connect new option (password)

johnjcb1
Apprentice

Hello I've been using my canon 1300d for many years now, downloading thousands of photos, but today it's asking for a password, which I have never had to input before, I haven't downloaded new software on camera. I'm using a Samsung galaxy s21 ultra UK running Android 12 & one UI 4.1 any ideas how to connect. 

1 REPLY 1

Stephen
Moderator
Moderator

Welcome to The Canon Community, and thank you for your inquiry!

We appreciate your participation; however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We can only provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please CLICK HERE and select your country or region for your support needs.

You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

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