Camera lens locked EOS M50 Mark ll

[Cordova]

Hey, so I have locked my camera lens on accident and I have followed directions on how to unlock it, but every time I try it locks back up again. It tells me to push and hold the lens switch and to rotate it, but it only rotated half way to the 15mm. Then I try to rotate it the other way but it locks back up again. 

[Waddizzle]

What is the make and model of the stuck lens?  You may have to send your camera to Canon for repair.

[Cordova]

It is the 15-45 mm lens, the one that comes with the camera 

[Stephen]

Push the "unlock" switch up, then twist the barrel to the left until it clicks. To re-lock, push up the switch again and rotate to the right till it clicks. You want to lock it when it's not in use.

[Cordova]

I’ve tried that but it doesn’t work. It gets half way to the 15 and it stops rotating.

[Stephen]

I think maybe it's time to call support then. 800-OK-CANON (800-652-2666)