12-06-2015 03:01 PM
Hello,
I have a 70D that I purchased in 2014. I took a few photos and then the camera froze after pressing the shutter. It would not turn off without pulling the battery. Thinking it was a battery problem, I charged the battery and tried it later that night. The camera would not turn on. I tried a different battery altogether, but the camera still refuses to boot. The indicator light does not light up after closing the battery door for either of the batteries. I have tried many ways to get it to start up: different batteries, formatted memory card, with and without memory card, without and without lens, etc. It's not the battery door either.
Please advise. Thank you.
12-07-2015 09:30 AM
"Please advise."
You need to call Canon Support.
12-07-2015 02:22 PM
The memory card door also has a microswtich that prevents the camera from powering up unless the door is closed and the switch is engaged. Have you checked that door switch?
Your camera has a 1 year warranty. If you are within your warranty you should open a service ticket with Canon immediately. That way you have a record of the problem while the camera is still within the factory warranty period.
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