09-16-2015 04:32 PM
Camera 18 months old, never any problem.
The live view mode even when on any of the 3 choices doesn't work on ANY of the photo shooting modes. I can review what Ive just shot, I can access menu, Q button and info... It works fine when shooting a video. The only time it doesn't work is when I want to shoot photos.
I noticed this happen after I plugged it into an imac usb, extracted necessary files and then disconnected it.
When i came back to it 2 days later to work with a remot, no live view... again, the live view mode is enabled.
What gives??
09-18-2015 05:21 PM
Hello jhensley11111,
We'd want to evaluate the camera at our Service Center to get this issue resolved. You'd be able to set up a repair on the Canon web site through the link below.
http://www.usa.canon.com/cusa/consumer?pageKeyCode=requestRepair
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.