07-12-2019 12:56 PM
My newly purchased 5D mark iv is randomly triggering the shutter when a remote shutter is connected with the 3-pin connector.
As long as the cable is connected, it keeps triggering at seemingly random interval. Actually, it does this even when I don't have the remote device at the end of the cable -- just plugging in the cable starts this behavior.
I would appreciate it if anyone has a potential solution or hints...
07-12-2019 05:55 PM - edited 07-12-2019 05:55 PM
Bad or incorrect remote shutter release cable?
07-12-2019 07:14 PM
Thakns for your comment! I checked the remote with another camera, and you are right, it looks like the bad cable doing it.
I will get a new cable and try.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.