cancel
Showing results for 
Search instead for 
Did you mean: 

5D Mark IV Choppy Jerky 4K Video Playback

awhite269
Apprentice

I'm sure this is an old issue, but I'm new to this Camera; but why is the 4K MOV video playback jerky and choppy?  Is it a camera setting issue or computer/software issue?

3 REPLIES 3

William_N
Enthusiast

Hi awhite269,

 

This behavior typically indicates the hardware of the computer is having a hard time keeping up with the 4K video playback. An easy way to tell if there is a computer hardware issue is to view the footage on the camera's LCD screen. If the videos playback fine on the camera's screen, but are jerky on the computer, then there is likely an issue with the hardware requirements.

 

If you click HERE, and scroll down to the NOTE EOS MOVIE Utility 1.7 section, you will see a list of minimum recommended hardware specs for 4K video.

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

I shot a one hour event on my new 5dMark4's recently (1920x1080, All-I, 29.97 fps--on a tripod) and a lot of the footage appears truncated/choppy/jerky when played on VLC, Quicktime, FCPX, and Premiere Pro. I've tried the Eos Movie Utility and it's the only app that will play the footage smoothly. I've tried encoding to ProRes422 and MP4, but it's still jerky. It's like the frame was cut in half horizontally and shifted against each other so the image doesn't line up. Oddly, it's not on all the footage from the cameras. Also shot a 70D on the same settings and the footage is smooth. The ultimate problem is not in the previewing, but the footage also renders choppy. Has anyone seen this issue? And what is the solution? Is it possible that the footage is damaged, despite playing smoothly, if laggy, in the EOS Movie Ulitility? Also, the files were broken up into 4 gb files, but one was not, it ended up being a 17 gb file and that larger file had no choppiness.

Can it write fast enough to the SD card? Try a CF card. Also, depending on format of SD card, 4gb is the max file size.
Announcements
09/19/2022: New firmware version 1.0.4.1 is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available forRF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!