cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

The administration closed the post about the issue of Zeiss and Canon compatibility

TEQUILA
Contributor

I didn't expect this from Canon. This means that the problem is not with Zeiss lenses, but with canon RF cameras

1 ACCEPTED SOLUTION

Accepted Solutions

Danny
Moderator
Moderator

Hi, TEQUILA!  The problem wasn't at all with the question you posed but with how the conversation was devolving into a shouting match.  We like to keep things cool around here and that thread was harshing the vibe.

As for camera accessories made by third parties, we're unable to ensure their compatibility or performance.

Hope this clears things up!

View solution in original post

5 REPLIES 5

normadel
Elite
Elite

You still don't understand. And your post was closed probably because it got out of hand. 

Danny
Moderator
Moderator

Hi, TEQUILA!  The problem wasn't at all with the question you posed but with how the conversation was devolving into a shouting match.  We like to keep things cool around here and that thread was harshing the vibe.

As for camera accessories made by third parties, we're unable to ensure their compatibility or performance.

Hope this clears things up!

I heard you. I'm sorry. Let it be cool. Answer my question then. You say that you cannot guarantee the camera's compatibility with third parties. Why does Zeiss ZE work correctly with EF cameras (and enter data into EXIF), but with RF cameras, it does not see the lens name? Isn't this done by Canon on purpose? Canon has a closed bayonet mount, and it is logical to think that Canon also made a limitation in the form of an empty EXIF line?

Again, since we didn't make those lenses, we don't have information on how they'll work with Canon cameras or whether they'll work at all.  We're unable to take responsibility for how non-Canon products perform with our gear.

I think my answer was OK, so I will repeat it. To make sure Canon's engineers see this kind of feedback you need to go to the very bottom of the Canon USA website and click the feedback button:

Feedback.jpg

Holiday
Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II