08-07-2025 11:06 PM
Has anyone else experienced the coating peeling off on the 28-70 f2, this lens is very expensive and I have had the lens less than a year and canon repair is telling me it is not under warranty. I have heard numerous people talk about having the same issue. Is there a recall? With the number of people I have seen with this same issue on this same lens Canon has to be aware of this issue. Looking to see what others have done and if I should go to battle for this to be fixed.
04-28-2026 11:26 AM
The very same problem here, after about two and a half years of purchase the front element of mine started to peel off too. I myself also thought it was a smudge and while trying to clean it just as I've being doing with my other Canon L series lenses, for more than 10 years, the coating turned into a mess.
Did the same online search for a solution and instead if it I found a lot of people having the very same issue, always in the 28-70 f2L. I think it's weird that Canon America wouldn't have heard of such a problem, while Japan's did, since although they have this region separation, it's actually one only big company. It's a shame that this would be their excuse to don't follow with a proper solution.
Regarding sending lenses to inspection, how are we supposed to do while it's stuck in the process? Not everyone can have multiple lenses or afford long periods of time renting gear because of a spread and known product pathology. As you said, very disappointin. Canon should definitely take responsibility and offer free repairs or replacements at least for the front element.
04-30-2026 08:06 AM - edited 04-30-2026 08:06 AM
Canon is one company. Canon USA is a wholly owned subsidiary of Canon Inc of Japan. If reports of Canon Inc. of Japan taking action on this topic in Japan are true, and Canon USA is not follow the same practice as that in Japan, Canon corporate is playing high stakes poker by placing Canon USA in a precarious legal position, particularly given the highly litigious environment in the US.
That said, I know we love our Canon gear but businesses are run to make a profit for their shareholders and companies are not really motivated to formally accept responsibility and/or blame for fault. That typically requires significant popular, political and/or legal pressure and I don't think we should really be shocked, surprised or disappointed when that is the case with any company.
04-30-2026 10:23 AM
Canon USA is the US and region marketing and sales agent for Canon Japan and thus most likely does not make the decision whether to warranty a deemed product line issue or not.
The problem is way more involved. How was the lens used? How was it stored? Did it receive any harsh environment and on and on. I don't have the lens so I don't know. There may well be a serious problem with it but keep in mind I doubt the coating on this lens is ay different than the coating on any of the other 'L' class lenses. Maybe it is. Maybe it was applied wrong.
Send it to Canon the estimate and evaluation is free.
04-30-2026 11:33 AM - edited 04-30-2026 11:35 AM
I agree that the issues could be more involved when looking at just one lens. But just because it's the same process doesn't mean every piece of glass is treated by the same machine - not even even all front elements. And Canon is always updating their coatings on their best glass to improve them.
It also does not mean that a bad batch or more than one bad batch will not occur. That sort of thing happens with other highly controlled manufacturing - pharmaceuticals, automotive parts, Ben& Jerry's Ice Cream (fun tour - employees love it when a bad batch happens 🙂 etc. A bad batch or several batches would be the responsibility of the manufacturer. Coatings on lenses may seem a bit magical or mystical, but it is pure science - good article from Edmunds Scientific at https://www.edmundoptics.com/knowledge-center/application-notes/lasers/an-introduction-to-optical-co....
Glass coating is a sophisticated and highly automated process, but any sophisticated process can have failures. Even the highest end printer (which is a much simpler device than those used in coating lenses) needs maintenance and proper adjustment and QC monitoring. Thus the more complicated lens coating machines would need even more attention and maintenance and be more susceptible to bad batches due to some anomalous condition. Delamination could be caused by improper glass preparation, equipment out of calibration, contamination of deposition materials, clean room contaminants, or a host of other variables.
In other words, there is a lot that can go wrong with any batch of coated glass. It sounds like Canon may have recognized a bad lot of coatings for the front element of this product in Japan. if so, they have not recognized the same for products destined for the US. I very much doubt that there is a "Japan" and "US" product line in the factory for coating glass. I suspect all of the front elements for this product are made in the same room and on the same machine or machines for both the US and Japan. So IF Canon, Inc has recognized there was at least one bad batch of glass sold in Japan it seems plausible the same could certainly be true for the same glass destined for the US market.
So yes, maybe it was applied wrong, as you say. The onus in the US is on the customer to demonstrate this. One way is for enough product that was not ill-treated to have to be replaced at the factory. Canon is still not obligated to admit an error in manufacturing. It is usually much better if they do so, of course. Canon could perhaps be more sensitive to their reputation in Japan than in the US, or it could simply be that there is not a "smoking gun" pointing to a manufacturing defect and there has been in Japan. I will assume the latter, but I certainly understand for those affected it may be harder to do so.
If I were in their shoes and the rumor of replacement in Japan is true I would certainly be raising the issue here and via any other means that I thought appropriate to get a proper resolution. I hope this works out well for both Canon and the people with delaminated coatings.
04-30-2026 03:49 PM - edited 04-30-2026 03:50 PM
Ahhhh......shades of when i was an Apple and Dell-certified service person in the 2000-2010 era. It took a LONG time for computer makers to finally bow to the realization that they sold defective products, and extend warranties or replace products. Reasons were because of poor design, manufacturing problems, and defective components from outside suppliers, etc. Other computer makers had the same issues. For marketing reasons, negative publicity reasons and more they do not easily admit that they sold defective products. Only after huge numbers of customers complain and threaten them do they admit their fault.
Owners of one particular Canon lens can only hope that Canon comes to recognize their problem.
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