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RF 200-800mm f/6.3-9 IS USM order wait time

Pinballgov
Apprentice

What would be the wait time if I order this lens thru canon, Thanks

 

 

Bill

16 REPLIES 16

That is interesting about the 200-800 on a crop sensor.  I have been deliberating between the 100-500 + 1.4 tc since before the 200-800 came out.  I have an R10 and R6mkii.  I planned to use the R10 for wildlife and the R6 for portraits/street work.  However, with the 200-800, I could easily use the R6 too/instead. 

For the R10/wildlife setup, I sold my 600/f11 because I was going to buy the 200-800.  But then it evaporated.  The 200-800 plus a 100-400 covered a lot of wildlife scenarios.  I wanted the improved autofocus over the 600/f11.  I might try an 800/f11 on the R10.  There are plenty used now.  I wish I hadn't sold my 600.  It came in handy, especially for back yard birding.    

As to Nikon's delivery delays, I never had to deal with them personally.  I tried the Z mount stuff long after it came out.  I had a D750, D5500, and a lot of lenses but decided Canon was just better for me/my style.  I'm not usually an early adopter.  However, I've found myself in that situation I guess.

Hey Canon, I think you need to step up and respond into the USA backorder. The pandemic supply chain issue is over. It might be a specific constraint, but all potential customers deserve a response. Japanese have a code of honor and in this case, the customer service transparency is a failure. A good sign is that a company like Amazon doesn't even list the lens, since there's no operational capacity to serve customers in quality. Why is Canon in 20th century supply chain mode? Kanban and Kaizen needed!!!

RP45
Apprentice

My husband ordered the Canon rf 200-800 lens for me in November.  We still have not received the lens and when we inquire about the lens, the Canon support community seems curt.  I don't blame them as I am sure many people have inquired about the whereabouts of the lens that they ordered.  It also seems annoying that I read on another blog that a user ordered the lens in December from Canon and received it in January.  It is frustrating for everyone.  I would think that Canon should have been able to anticipate the excitement around the release of such a lens.  I am disappointed in Canon for their response and relative lack of accountibility related to their products.

carlman3
Contributor

It's April 2024.  I have come to learn that Canon Japan does not communicate any plans or activities with regards to new lens production.  So, I will just wait.  That is all anyone can do.  That is Canon Japan's choice on how to operate.  I accept it.

Who knows, maybe something even better will come along while I wait.  Or I'll just learn to use what I have and not need these lenses.  Good luck everyone, especially Canon USA.  

March411
Whiz
Whiz

Like others I sit and wait.

I spoke to a representative @ Canon USA and they were nice with their response but offered that Japan offers them the same level of transparency as they do to them US consumer, nothing, no information. 

I also talked to a couple suppliers which conveyed they get no information, they are told to take orders and will be shipped product as it becomes available. Sometimes they receive a few, other times they receive several but never enough to completely cover open orders.

Japan has chosen an an extremely strange way to roll out new products. I understand that you can only project potential sales but once the sales exceed inventory you would think that they would drastically increase production to fulfill open orders. Their chosen path only puts them at odds with their consumer. Maybe they believe their base is so loyal that they can do what they want regardless of consumer impact. 


Marc
Windy City

R3 ~ R5 ~ R6 Mk II ~ R50
Lenses: RF Trinity and others
Adobe and Topaz Suite for post processing

Personal Gallery

So, if you've been producing the lenses, where are they now?  It's been over 4 months since I asked this question.  To be clear... when I asked 'are you producing' them, I meant, actual manufacturing, putting them in boxes, onto containers, and shipping them... It as not a marketing decision question or about discontinuing.  Manufactures pause production of certain models all the time for a wide variety of reasons... like lack of raw materials, labor shortages, other priorities.

In any case, was hoping to have seen it by now. But I guess it wasn't meant to be for me.  I would not have guessed these lenses would be out of stock for 6 months solid.  Wow.

The lack of transparency and communication is insane. When the R1 and R5 MkII launched our local retailer had a Canon representative on site with both of the new bodies. He also had the 200-800mm with him promoting it along side the two new bodies. It was early, not many people there so I threw the 200-800 on the R5 II and gave it a spin. I decided my current R5 fulfilled my needs but inquired deeply about the 200-800mm. The rep knew nothing, he was Sgt. Schultz (for those to young, google it and watch the video). Completely void of ANY information.

I inquired to the strategy of promoting an item that was on backorder, not available and not shipping. He conveyed that it was a Canon requirement, if they were in the field with the R5 and R1 the lens was to be in tow.

Like you I am waiting and Canon's silence is deafening. They are shouting loudly that they have little regard for consumer care.


Marc
Windy City

R3 ~ R5 ~ R6 Mk II ~ R50
Lenses: RF Trinity and others
Adobe and Topaz Suite for post processing

Personal Gallery

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