05-12-2022 09:53 AM
EF 24-105mm f/3.5-5.6 IS STM lens not focusing while zoomed between 25-35mm (both manual and auto focus), but it is perfectly focusing at 24mm and beyond 35 (both manual and auto focus). The issue started last week yet it did not fall or had any accident. What could be the problem?
05-12-2022 10:16 AM
Call Canon 1 (800) 652-2666.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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