11-29-2021 11:44 AM
kave windows 11 with TS6420 printer and says printer not responding
11-29-2021 11:58 AM - edited 11-29-2021 11:58 AM
Greetings,
Can you provide history / back story on this issue?
New install under W11?
Installed / working under W10 and upgraded to W11, now it doesn't work?
Printer is connected how and to what?
What troubleshooting steps have you performed, etc?
Windows 11 drivers are avaiable for this product:
Support | TS Series - Inkjet | PIXMA TS6420 | Canon USA
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
11-29-2021 12:12 PM - edited 11-29-2021 12:13 PM
Ran trouble shooter and it worked ; even thou the troubleshooter found no problem after I found the page to go to troubleshooter.
11-29-2021 10:38 PM
Hi,
Glad you solved it.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.