cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

windows 10 stopped detecting my printer

Vivian07
Apprentice

Windows 10 stopped detecting my TS8120 inkjet. It was fine Monday; the problem started yesterday. The printer is listed in hardware as the default printer. I restarted my laptop and shut of the printer off and on. No deal. It's on WiFi.

2 REPLIES 2


@Vivian07 wrote:

Windows 10 stopped detecting my TS8120 inkjet. It was fine Monday; the problem started yesterday. The printer is listed in hardware as the default printer. I restarted my laptop and shut of the printer off and on. No deal. It's on WiFi.


Greetings,

I suspect the printer's IP address originally assigned by your router or DHCP server has changed from what your computer believe it was last (when it worked).  I would suggest assigning or reserving a static IP for the printer on your router.  Then remove and re-add the printer using this IP address.  Once this is set, it will never change and other devices on the network will be able to find the printer at its persistent destination (statically assigned IP address) which will not be a "moving target'.

 

~Rick
Bay Area - CA


~R5 C (1.0.2.1) ~RF Trinity, ~RF 100~400, +Canon Control Ring

~6D2 (v1.1.1) Retiring ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It

adamvinh
Apprentice

 I do uninstall/reinstall including clear all wifi setting and make new connection, the time still wrong, did not solved.

Announcements
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.