04-21-2013 01:11 PM
The cyan is not working on my Pixma mp530 printer.I have cleaned the system, reset the cartridge. What can I do?
04-24-2013 12:27 AM
Hi jgp!
I am sorry to hear that your PIXMA MP530 is not printing cyan. What we recommend is performing up to three deep cleanings, waiting for 24 hours, then performing one more deep cleaning. If this does not resolve the issue, your printer would require service options. To receive your service options, please e-mail us at mfp@cits.canon.com with what we had you do or call 800-828-4040 between 10AM and 10PM EST Monday through Friday (excluding holidays).
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.