what is error 5100 for multifunction printeers and how do you fix it?

[WarrenSmith]

what is error 5100 for multifunction printeers and how do you fix it?

[tahira]

I did the cleaning Encoder film and now MY PRINTER IS WORKING FINE. thank you!!!!!!!!

[tahira]

For my MX452 I followed instructions in http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secu...

[tahira]

http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secu...

it worked for my mx452.

[TiniGene]

Ok my printer is having the same problem, I have a MX479. Can you tell me how to get in and check it? thanks.

[Ramona]

Hi TiniGene,

To try and resolve the 5100 error on your PIXMA MX479, please follow the steps located here for cleaning the encoder film of the printer.  If you still experience difficulty, please call or email us using one of the methods on the Contact Us page for further assistance.

[Kazzyt73]

Ok my printer is having the same problem, I have a MX340. Can you tell me how to get in and check it? thanks.

[CanGreen]

Hi! My problem is quite similar to others' however, my Canon Printer is an MX340 model. It was working perfectly for a while but lately I have received the "Printer Error has occurred 5100" prompt. I have tried opening the printer and looking around for pieces of paper, etc. and even cleaned the inside which had some ink in it but the prompt still appears. In addition, I have: Turned the printer off and removed the wall cord temporarily to look insider further. But the problem persists. Basically, when I try to print, besides the prompt given as above, the ON light is blinking and so is the "Alarm" button. I am wondering if perchance it needs the drivers updated? If so, where could I find them? How can I rectify this problem to get my printer to work again as before? Thank you for your help in this matter.

[CanGreen]

I just wanted to add that when the printer tries to print, if it's a farther clue to something, I hear a "click, click" noise coming from inside like something is trying to move but can't. Right after that the ON light starts blinking and the Alarm button also starts blinking. Canon M340. Thanks again!

[Kazzyt73]

 recently fixed my error and I have the same printer- I found there was something stuck where the ink sits and that's why mine wasn't working - has beengood as gold since removing the piece of paper

[CanGreen]

After trying the suggestions offered I find that I still am having the same problem with my Canon MX340 printer. When I try to print, it appears that the cartridge carrier locks as it starts making some clicking sounds and then the On light followed by the Alarm light start blinking. Also, when I went to clean the inside where the ink cartridges sit and went all the way to the right side, a small clear colored tube appears to have disengaged from that area and now I don't know where it goes exactly to place it back in. The Canon website also appears to be down or not working as I have tried going there and finding things but nothing pops up to help me with this. Are there any other places where perhaps I could get some answers? Thank you. I appreciate your help in this matter.