wait a while message on screen on mx492 printer while trying to scan

[Patrick]

Hi diancto,

What version of Windows are you using, Windows 7, Windows 8 or Windows 10?

Are you using your PIXMA MX492 with a USB cable or are you using your PIXMA MX492 wirelessly?

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. If this is an urgent support need, please use the link below to reach our friendly Technical Support Team:

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

[ubsman]

I also get this message and cannot scan.

I am using Windows 10 and am connected by cable.