the printer is not connected

[ksmith]

I ran out of paper while printing something off my mac and after reloading the paper my pima 2500 message says The printer is not connected. but it will still scan and send scan to my to my macbook pro.

[Crista]

Hi ksmith!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, community will be able to assist you with suggestions appropriate for your product.

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.