Hello: I have had absolutely nothing with trouble with this machine since I bought it. I loved my first one, but it wasn't wireless and I wanted a little more convenience around the house. This machine has just about ruined me on Canon items. It has been nothing but trouble since I bought it. I have done all it says to do, and it still comes up with the Code 6000 number. What do I need to do? I have tried all it told me to, with no luck, and I surely am not willing to put more money into this pc.
So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF
Thanks and have a great day!
Please try the following to see if we can resolve the 6000 error:
1. Turn the printer off.
2. Unplug the power from the printer for at least 5-10 minutes.
3. While unplugged, remove any paper from the unit.
4. Double check for any obstructions found in the unit or paper paths.
5. If no obstructions are found, plug the power back in and turn the unit on.
If the issue persists, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.