scan multiple pages

[vmason]

I just installed a canon MG2522 and i cannot scan multiple pages into a pdf file. they come out 1 page at a time. i will be returning tommorow if i dont get a fix to this problem.

[Patrick]

Hi vmason,

To scan using your PIXMA MG2522, please use the IJ Scan Utility.

Please follow these steps:

 1.  Open the IJ Scan Utility and click the Settings button in the lower right hand corner.

 2.  When the settings open, click on Document Scan on the left hand side.

 3.  On the right side, please set "Data Format" to PDF (Multiple Pages).

 4.  Click OK.

 5.  Attempt to scan your document by clicking the Document button on the IJ Scan Utility.

For more information regarding the IJ Scan Utility, please use the appropriate link below:

(for Windows)  http://ugp01.c-ij.com/ij/webmanual/ScanUtility/W/MG2500%20series/1.1/EN/SU/Top.html

(for Mac OS X)  http://ugp01.c-ij.com/ij/webmanual/ScanUtility/M/MG2500%20series/2.0/EN/SU/Top.html

[EFPuni]

Have just bought a TS5160 which I was asured can perform multiple scanning into single file. I am not able to multi scan. Very frustrating. Can someone help?

[Crista]

Hi EFPuni! 

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click http://global.canon/en.html and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!

[EFPuni]

Thanks -appreciate your quick reply.