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printer is not printing data but is spitting out blank pages

ut90u54
Apprentice

I am using a Pixma MX922.  I have rebooted my entire system, downloaded the most recent driver and the test page will print ok with all the correct colors.  However, if I try to print out an excel sheet, it sounds like it is going to print, but spits out a blank piece of paper.  Any suggestions?

 

1 REPLY 1

Crista
Whiz

Hi ut90u54!

 

Thanks for posting in the Canon Forums!

 

To have a better understanding of your issue, please let everyone know what operating system (WIndows 7/8/10 or Mac OS 10.X) you are using. That way, community will be able to assist you with suggestions appropriate for your product.

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.

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