pixmawh490

[dickrou]

will print but not copy; gives error code 2110

[Danny]

Hi, dickrou!

So that the Community can help you better, we need to know exactly which Canon printer model you're using.  The only printers Canon USA has offered that involve the number "490" are the PIXMA MP490 and the PIXMA MX490.  Please let us know if it's one of these models or if you have something different. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[shadowsports · Accepted solution]

Printer model is unclear.  As Danny pointed out, there is no printer with a "WH" designation.  

This might help.

https://ugp01.c-ij.com/ij/webmanual/ErrorCode/MX490%20series/EN/ERR/2110.html

[dickrou]

prints but does not copy; gives errorb message 2110(?)

[dickrou]

Printer pixmamx490 prints but will not copy; orinigal is sent through the printer but does not copy it

[shadowsports]

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@dickrou wrote:
Printer pixmamx490 prints but will not copy; orinigal is sent through the printer but does not copy it

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If the paper settings for printing or copying are different from the cassette paper information registered to the machine as the following, a message is displayed on the LCD.

And the error message you said the printer displays indicates a problem with the paper registered for output.

[dickrou]

Thank you

[dickrou]

thank i will try it