11-18-2015 02:07 PM
windows 10
1-reset mx340 to factory default settings.
2-Installed recommended drivers from Cannon site 11/18/15
==========================================
Setup Results
===========================================
Model :
Canon MX340 series
Network Setup of the Printer :
Completed
Name :
Canon MX340 series Printer (Copy 1)
Port Name :
CNBJNP_001E8F858E11
Network Setup of the Scanner :
Completed
Name :
Canon MX340 series(00.1E.8F.85.8E.11)
Network Setup of the Fax :
Completed
Name :
Canon MX340 series FAX (Copy 1)
Port Name :
CNBJNPFAX_001E8F858E11
Network Type :
Infrastructure
SSID :
SC........
===========================================
11/18/15
Windows 10
"This PC>OS(C:)>program files(x86)>Cannon>Cannon IJ network scan utility"
CNMNSUT "Date modified" did not change from 8/23/10
Scan utility will not open.
Solved! Go to Solution.
11-19-2015 03:31 PM - last edited on 05-15-2016 11:30 AM by Danny
GOT IT!
go to canon.com/cusa/home
support
drivers/downloads
enter model and choose from dropdown
forget what is in your face (recommended download), and look for the four boxes, side by side. First is downloads, NEXT IS SOFTWARE; CLICK.
go down to MP Navagator and get er done!
yours truly,
Stupid
11-18-2015 08:16 PM
My Pixma MX180 has the same problem. Migrated to Windows 10 this morning, and my 3-1 printer/scanner/copier has become a printer/copier. Worked great for years. I've got a bunch of ink for from Costco, and am relucant to buy a new 3 in 1 when I'm pretty sure all it would take it either Microsoft to do something with Windows 10 so my MX180 could work as it did with Windows 7, or Canon to update its driver to be compatible with Windows 10. I hope Canon reads this board and sees there are several customers who have been 'screwed' by Microsoft. I think it is more Micorsoft's problem than Canons, and would be happy for help from either.
11-19-2015 01:51 PM
It is nice to know someone else has the same problem. You got hope? I'm a dirty penny in the street in front of a multi BILLION dollar skyscraper. If it doesn't come from the forum, your'e going to see options to buy new.
11-19-2015 03:31 PM - last edited on 05-15-2016 11:30 AM by Danny
GOT IT!
go to canon.com/cusa/home
support
drivers/downloads
enter model and choose from dropdown
forget what is in your face (recommended download), and look for the four boxes, side by side. First is downloads, NEXT IS SOFTWARE; CLICK.
go down to MP Navagator and get er done!
yours truly,
Stupid
05-15-2016 09:40 AM
OMG I love you @rgfoote! I've been dealing with this for weeks.
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