09-14-2017 06:14 PM
Hello I recently got this printer so far I like it although when I print on matt paper the colours are a little washed out anything I can do about it other than adjusting my colours in the designs?
I haven't downloaded any drivers other or anything since setting it up
09-14-2017 06:25 PM
Hi papergirl!
Thanks for posting in the Canon Forums!
To have a better understanding of your issue, please let everyone know what operating system (Windows 7, 8, 10) or Mac OS X (10.X) you are using. That way, community will be able to assist you with suggestions appropriate for your product.
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.
09-15-2017 09:15 AM
Are you using matte photo paper?
Are you selecting the correct media type in the driver?
09-17-2017 01:37 PM
no its matte sticker paper not sure which media type to select
09-17-2017 03:10 PM
Try matte photo paper media type
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.