paper jam

[Seadragon]

My MP160 Pixma printer shows a paper jam, but I have opened it up and checked and even blown it out and dusted it and there is no paper in it. I have even installed it on another pc and it still has that message! Any suggestion would be much appreciated! Thank you!

[blinkybud]

Me too with my mp240, with error code3 also. cant get rid of it to try to print

[Ebony]

Hello blinkybud,

If you have checked for obstructions and removed any jammed paper, try resetting the printer:

1.  On the operator panel, press and hold the ON/OFF button for one second.  The display will go blank.

Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

2.  Wait approximately ten seconds and then press the ON/OFF button again.

3.  Wait until the device has completed its cycling process, and reattempt a print job.

If the issue persists, then, regrettably, the unit will need to be serviced. To contact our support group, click on the following link: http://bit.ly/ContactCanon