08-20-2013 10:42 AM
My Pixma 495 printer cuts off the right side of pages on web sites. I've tried every setting and installed latest driver. Anyone had a similar problem?
08-29-2013 11:26 PM - edited 08-29-2013 11:27 PM
Hi Merle!
Thanks for writing in! Sometimes, web page information cannot be translated into code that printers can understand. Also, various web browser software handle print operations differently. Sometimes a given page will print properly through one browser, but not another. If you can, try a different web browser such as FireFox or Chrome.
You may also want to keep an eye for a "printer friendly" versions of the web page. These pages contain code which most printers can understand.
If the issue persists, please visit the link below to let us know which web browser you are using. We can look into possible further solutions from there. Thanks so much!
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