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my mx452 printer stopped working under Windows 10. It is powered on with the wifi blue light but nor

gxheld
Apprentice

my mx452 printer just quit working under Windows 10. I tried the canon program but even though it is powered on with the wifi blue light canon doesnt recognize it nor does windows.

1 REPLY 1

Ramona
Authority

Hi gxheld,

 

If the wireless setting of the printer is enabled and you have already reinstalled the drivers, your network may need to be restarted to resolve the issue.  Please follow the steps below to restart the network:


1. Turn off the printer and your computer.


2. Unplug your wireless router for at least 60 seconds, then plug it back in.


3. Wait 2-3 minutes, then turn the computer and printer back on.


Please attempt to print again.  If you still experience difficulty, please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) and a Canon technical support representative will be happy to further assist you.  There is no charge for this call.

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