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jp.co.canon.ij.scanutilitylite.icadriver error 4294957382

dportorreal
Apprentice

I have printer TS5120

Its connected wirelessly and I have a Macbook Air OS Catalina 10.15.3

 

I am starting to get this message when I try to scan a second page: 

jp.co.canon.ij.scanutilitylite.icadriver error 4294957382 

 

basically the message tells me they cant scan the page and ends the scanning making a PDF document into separate files instead of just one

 

I restarted my computer and it was fine until the 3rd or 4th page. I also redownloaded the software

 

Please advise. thanks

3 REPLIES 3

shadowsports
Legend
Legend

Greetings,

There is only limited support for the TS5120 running under OS Catalina.  No driver is listed.

 

Try using the full version of the IJ Scanner Driver

 

http://pdisp01.c-wss.com/gdl/WWUFORedirectTarget.do?id=MDIwMDAwNTI1OTA2&cmp=ABR&lang=EN

 

Uninstall the lite version and restart first.

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

The only thing that got installed after I deleted the lite version and went to the link u gave me was "IJ Network Device Setup Utility"

akors974
Apprentice

Install again Canon IJ Scan utility and it will work with Catalina ver 10.15.4

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