Hi, pclark1!
So that the Community can help you better, we need to know exactly which Canon printer model you're using. To date, Canon USA has produced two printers with that model number, namely the PIXMA MG3520 and the PIXMA TS3520. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
