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imagePROGRAF PRO-1100 banding / horizontal lines in first inch of print

themagiceight
Apprentice

Hi, I just bought the Pro-1100 yesterday and I'm printing to MOAB Lasal 235 5x7 paper using the correct MOAB profile. I notice in the first inch or so of printing, I get horizontal lines / banding (shown below). This is consistent across different images, and I've tried change the following:

  • print head height at standard, med-high, and high
  • unidirectional printing on / off
  • abrasion prevention on / off
  • vacuum on / off
  • borderless and with margins
  • Re-alignment of the print head

I'm going to try other paper tomorrow, but at this point this seems like a hardware issue? Anything else I should try?

Have to admit, I'm pretty frustrated either way, given that this printer is brand new, I've wasted quite a bit of paper and ink troubleshooting, and some ink cartridges are already at 30%.

IMG_8176.jpegIMG_8177.jpegIMG_8178.jpeg

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