cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

imageCLASS D530 paper jam

dl639
Apprentice

Would appreciate advice on removing torn-off paper that is stuck in an imageCLASS 530. I removed the toner cartridge and lowered the guide rollers as the paper-jam instructions indicate.  Unfortunately, while trying to remove the stuck sheet of paper, I tore off the parts that were sticking out enough to hold and what's left of the jammed paper is no longer graspable on either end.  I tried pulling on the remains with tweezers, but this just tore off little bits.  Is there any way to, for example, remove the whole guide-roller mechanism (with the green pull-down tab in the middle) which might give me more access to what's left of the jammed paper?  Or another approach?  Thanks.

0 REPLIES 0
Avatar
click here to view the gallery
Announcements