07-23-2024
11:49 AM
- last edited on
07-23-2024
12:18 PM
by
James_C
Would appreciate advice on removing torn-off paper that is stuck in an imageCLASS 530. I removed the toner cartridge and lowered the guide rollers as the paper-jam instructions indicate. Unfortunately, while trying to remove the stuck sheet of paper, I tore off the parts that were sticking out enough to hold and what's left of the jammed paper is no longer graspable on either end. I tried pulling on the remains with tweezers, but this just tore off little bits. Is there any way to, for example, remove the whole guide-roller mechanism (with the green pull-down tab in the middle) which might give me more access to what's left of the jammed paper? Or another approach? Thanks.
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