cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

ij driver installer has stopped working

gpratt414
Apprentice

trying to install pixma mx922, ij driver installer has stopped working.  now what?

2 REPLIES 2

Michael
Product Expert
Product Expert

Hello.

 

This may have been caused by a firewall or anti-spyware program preventing the installation from proceeding.  Temporarily disable these types of programs and try again.  If the issue persists, try using a new or different admin-level account on the computer to install the drivers.

 

If you continue to have difficulties, find more help at Contact Us.

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Thanks for the solution.  My Avast anti-virus software was causing the installation of the Canon software to abort.  I disabled the Avast briefly, and the installation proceeded without a hitch.  (I have a Pixma MX880, but the problem was the identical one).

Avatar
click here to view the gallery
Announcements