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iX6850 Connection Issues


I'm hoping someone can help - I'n having issues printing to my iX6850 printer mainly via WiFi but now USB too. I purchased the printer only last month, have downloaded all the software etc, followed the steps to fine my WiFi box to connect the printer. However it just doesn't connect when it comes to printing via my Mac laptop. If I attempt to print I receive either the error code 300 or 330. If I print via my iPhone it finds the printer no problem and prints. It just doesn't seem to work from my laptop.  It did the very first time I set it up, but when I turned off the printer and laptop the next day I got these error messages. Please can anyone advise on what might be wrong and how to resolve (in words I will understand:) ) Thank you